EN
 (0)

Right of Revocation

You have the right to revoke this contract within a period of fourteen days without stating reasons.

The period of revocation shall be fourteen days from the date on which you or a third party that you designate, which is not the carrier, have or has taken possession of the last product.

To exercise your right of revocation, you must contact us

Rauschenberger Innovations GmbH
Hofäckerstraße 3
71732 Tamm
e-mail address: info@rauschenberger.de
phone: +49-7141 66 23 33
fax:      +49-7141 66 23 44

by means of a clear declaration (for example, a letter sent by mail, fax or email) about your decision to revoke this contract. You may use the appended revocation form template, but this is not required.

You can also electronically fill in and submit the revocation form template or other clear declaration on our website clax.de. If you use this option, we shall immediately send you an acknowledgement of receipt of such a revocation (e.g. by e-mail).

In order to comply with the revocation period, it is sufficient that you send the notice of exercising the right of revocation before the revocation period has expired.

Consequences of the revocation

If you revoke this contract, then we shall return all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the standard delivery offered by us), within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. We shall use the same payment means for such return of payment that you used in the original transaction, unless expressly agreed upon otherwise; in no case shall you be charged for this return payment. We may refuse return payment until we have received the goods returned or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or certainly no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline has been observed where you dispatch the goods prior to the expiry of the period of 14 days. You shall bear the immediate cost for returning the goods.

You shall only be liable for any decrease in value of the goods where this decrease in value is attributable to your handling the goods in a manner that is not necessary for examining the nature, characteristics and mode of operation of the goods.

Download revocation form